How to Use Respectively in a Sentence

How to Use Respectively in a Sentence How to Use Respectively in a Sentence Today, we’re looking at the word â€Å"respectively,† which we use to refer to something previously mentioned. This is a great word when used correctly, allowing us to clarify how different parts of a sentence relate to one another. But it’s also easy to misuse if you’re not sure how it works. Let’s look first at how â€Å"respectively† should be used, then, before examining a couple of common errors you’ll want to avoid. How to Use Respectively in a Sentence â€Å"Respectively† is an adverb meaning â€Å"in the order mentioned.† We use it when we want to emphasize the relationships between two pairs or items in two parallel lists (i.e., two lists that contain the same number of items). For example, we could use â€Å"respectively† as follows: Paris and Berlin are the capital cities of France and Germany, respectively. âÅ"“ This tells us that Paris is the capital of France and that Berlin is the capital of Germany. We know this because â€Å"respectively† means that the first city mentioned (Paris) goes with the first country mentioned (France), and likewise for the second city (Berlin) and country (Germany). Common Error: Non-Parallel Lists People make two main errors when using â€Å"respectively.† One is to use it without preceding parallel structures, or without a direct one-to-one relationship between items in two lists: The wires connect to the diode and fuse, respectively. âÅ"â€" Here, for example, â€Å"respectively† does not make sense because we don’t know how many wires there are or how they are distinct from each other. To correct this, we would need to write: The blue wire and green wire connect to the diode and fuse, respectively. âÅ"“ In this version, we can clearly see which wire connects to which component. Common Error: Unnecessary Use of Respectively Another error is to use this term when it isn’t necessary. For instance: Dogs and cats are common household pets, respectively. âÅ"â€" In this case, since both dogs and cats are pets, we can lose â€Å"respectively†: Dogs and cats are common household pets. âÅ"“ We would, however, use this term to distinguish between the two. For example, we could clarify the genus to which each species belongs: Dogs and cats belong respectively to the genera Canis and Felis. âÅ"“ Here, without the â€Å"respectively,† it would not be 100% clear which species belonged to which genus. This, therefore, is a good use of the term. And if you need any more advice on using this word in a document, don’t forget you can try our proofreading service for free.

Life Passed Me By

Life Passed Me By Life Passed Me By Life Passed Me By By Maeve Maddox Cezar wrote: Can you clarify differences or subtleties between:my life passed by me and my life passed me by. Sometimes the placement of a word makes all the difference in meaning. My life passed by me could mean simply that a portion of ones life has gone by. Anyone who bought stocks in mid-1929 and held onto them saw most of his or her adult life pass by before getting back to even. The sun is shining on my brown eyes; eyes that have seen these past three years of my life pass by me in a flash. My life passed by me could also mean that the speaker had a vision or revery in which the events of his life replayed in his mind the way the thoughts of a drowning victim are thought to cause his life to pass before his eyes before he dies. Usually the preposition is before, rather than by. I felt panic and fear at first and saw my whole life pass by me in an instant. How could he come that close to death and not see his life pass before his eyes? Just saw my life pass before my eyes as elevator I was in †¦ plummeted 10 floors before lurching to a stop †¦ My life passed me by, on the other hand, conveys the idea of a wasted life, a life that has been frittered away in meaningless activity. I feel like my life has passed me by to the point where I experience very dark and depressing days Has life passed me by at 40? If spoken of another person, life passed him by, the expression can mean that the person so described passed his life in uneventful obscurity: [Harish Chander Mehra] Saved Nehrus life, but life passed him by Want to improve your English in five minutes a day? Get a subscription and start receiving our writing tips and exercises daily! Keep learning! Browse the Expressions category, check our popular posts, or choose a related post below:Arrive To vs. Arrive AtHow to Punctuate with â€Å"However†Particular vs. Specific

Non-fiction essay about a London location below or above ground that

Non-fiction about a London location below or above ground that has significance. Include detailed description about sights, sounds, smells, and emotions a - Essay Example This took place in the 19th century. Soon, many big terraced houses were constructed in the Square that came to be inhabited by the upper and middle sectors of London society. While many of the structures have since been converted into hotels, some of them in the western and southern areas of Russell Square still stand intact to this day. While London Borough of Camden presently administers it, Russell Square is still owned by the Beresford Estate (‘Russell Square’ Wikipedia.org, 2007). Russell Square underwent a major renovation in 2002 when famous architect Humphrey Repton embellished it in a distinctive form that corresponded to the first 19th century layout. The main feature of the renovated layout is the new fountain firing jets of water operating from the ground (‘Russell Square’ Wikipedia.org, 2007). The fountain is in the centre of a large park located right in the middle of Russell Square. The park has many shady trees, a lot of green grass and a network of criss-crossing paths. A statue of Francis {one of the previous Dukes of Beresford} stands in the south portion of the park. The park is open from 7.30 a.m. to 10 p.m. (Londonlogue.com, 2006) at the behest of the London Borough of Camden as a precaution against ‘other undesirables,’ a veiled hint about homosexual men who made use of the park to search for partners to engage in sex (‘Russell Square’ Wikipedia.org, 2007). Secondly, Russell Square has also derived its fame from many famous persons who lived there such as T.S. Eliot, Philip and Philip Charles Hardwick, and Thomas Lawrence. Thomas Stearns Eliot was a renowned poet and dramatist who worked in Russell Square for several years when he served in ‘Faber & Faber’ as poetry editor. There still exists a blue plaque on a building in the Square’s northwest corner stating that Eliot worked there. Noted architects Philip and his son Philip Charles

Why have the 1980s been described as a lost decade in terms of Essay

Why have the 1980s been described as a lost decade in terms of development - Essay Example In light of the halt in third world economic growth immediately after the beginning of the debt crisis, especially in Latin America, almost everyone agreed that the tag â€Å"lost decade of development† describing the 1980s was accurate (Santiso 2003, p. 297). The end of the 2nd World War can be regarded as having a hand in starting of a distinct form of world conflict-the cold war. The two superpowers (the U.S. and USSR) became hyper-suspicious of each other’s motives, creating a hostility that lasted till late 1980s. Truman’s Point Four Program addressed the foreign policy of the country and established a modern era for engagement in international politics. One of the outstanding themes in the four point plan was to help more nations in post World War II and assist the countries restore their economies, besides protecting them from communist control (Santiso 2003, p. 297). The Keynesian approach details economic growth, requiring government guidance and activist policies that circumvent the cyclical instabilities, which plagued the pre-war economies. The present international institutions (the UN, IMF, and World Bank) remain strongly rooted in a definite historic era shaped by emerging Keynesian consensus and embody an attempt to institutionalize this policy framework at an international platform. Development schools of thought incorporated during the post-war era include modernization theories (1950s, early 1960s); dependency theories (late 1960s, early 1970s); world economy view (late 1970s, early 1980s) and basic needs approaches (late 1970s). Other schools include alternative modes of production perspective (1980s) and sustainable livelihood approach. Modernization theory was a strong element in the increasing Third World critique of western ideas and practices on development and reinforced the notion that underdevelopment could be created (throug h colonialism and/or exploitation) instead of being an outright natural state (Katie 2005, p. 32). From

Milosz v. Pienkowski Essay Example for Free

Milosz v. Pienkowski Essay â€Å"These damn Jews! They’re rotten and don’t belong here! We need to remove them all from Poland and send them to concentration camps! † â€Å"Whoah. You are misinformed about the history of your own country. Firstly, the Jews definitely belong here. For centuries Poland has had the largest and most prominent Jewish population in the world. Although religious tolerance did end with the partitioning of Poland by the Russian empire, Judaism is still extremely prevalent. It is even the second largest religion in the Wilno area. † â€Å"Whatever! They are single-handedly causing economic stagnation and poverty in my naturally prosperous country! † â€Å"This is also untrue. When Poland was under Pilsudski’s leadership, the economy grew significantly despite other world economic crises. He was opposed to anti-Semitism and believed that devotion to the Polish republic could be created from all ethnic and religious groups. Maybe the economic stagnation is due to other factors, such as Poland being partitioned into three estranged areas representing different power structures from Austria, Germany, and Russia. This causes problems for sustaining a united government and school systems. Also, foreigners utilizing cheap labor to make a quick buck are exploiting Polish industrial centers. Western countries will only offer their aid if it reduces some kind of threat to themselves. This situation would cause any country to disintegrate. The Jews were most certainly not the problem. † â€Å"You are just infected with socialism and are a Jew-lover! Pilsudski means nothing! It’s Dmowski who had the right idea! Poles are the best! Race is above everything! The first thing we need to do is energize the Polish population with nationalism and exercise our spiritual, physical, and material domination! † â€Å"Actually, in my youth I was conditioned to hate Jews as well, but I soon realized that I was the product of my environment. Although my relatives flamboyantly encouraged anti-Semitism, I outgrew those family arrogances and began to realize why anti-Semitism developed. The first reason is the way the youth is taught. Only Polish texts are read in schools, and textbooks are extremely biased, as nationalists write them. This makes other cultures seem inferior by exclusion, and even if Jewish literature is published, it is either disregarded or doesn’t reach the larger population of Poland. Furthermore, anti-Semitism perpetuates with continuous streams of Jewish jokes and Christians whispering about Judaism as if it was a shameful disease. The real responsibility of regarding the Jews as different nationality, however, lies with nationalist writers and journalists, as they can influence schools, books, and even ‘change history’ through their writing by providing biased accounts of historical events. † â€Å"That’s not true! There aren’t enough nationalists, because Jews still occupy all managerial and leadership positions and have tainted the entire state system! Screw their books! The only reason I’d want to learn about Jews would be to overthrow them! † â€Å"Actually, Jews are discriminated against for many positions, including the Army and medical school slots. And, on the contrary, if you did learn about Jewish literature, it might help remove prejudice against them. Instead of seeing them as inferior, Jewish literature may convince you that Jews are worthy and intelligent. Instead of judging Jews through familiar stereotypes, propaganda, biased teaching, opposite truths, and ignorance, try judging different ethnicities based on merit. This is what I did in college with my literary alliances, and it allowed me to see past ethnic differences and realize that Jews aren’t a different nationality. They just have different beliefs. But together, we can become one, unified country. † â€Å"Blegh. You are way behind your time. I won’t waste my time speaking to an imbecile any longer. † Word Count: 598 Part Two In order to write this dialogue, I read Pienkowski’s text and wrote down all of the arguments and nationalistic comments that I could find. Next, I did an extremely close reading of the text and highlighted parts that I thought best countered these arguments. Then, I made an outline. The first point on my outline was the history of ethnic minorities in Poland, including the Pilsudski discussion on page 51, and the political anti-Semitism history on page 92. I also used notes that I took in class to help with basic background knowledge. My next point on the outline was how and why anti-Semitism developed. I talked about how schools, teachers, and children were exposed to this discrimination (98), and how biased textbooks (97) and Jewish literature played a huge role (98). Relatives also had a large impact on Milosz (96), and it seemed that everybody in society was exposed to anti-Semitism, perpetuating prejudice through jokes and whispers (94-99). The brunt of the responsibility, however, lied with the nationalist writers and journalists (106). I then went on to my next point, about how economic degradation was not due to the Jews. In fact, there are many alternate reasons for economic stagnation, which appear on page 61. For my next point, I took note of how Milosz, as a child, was conditioned by society and relatives to dislike Jews. However, at the university, his opinions changed, which brought me to my next point: What needs to be done in order to eliminate anti-Sematic beliefs? The information for the last point didn’t specifically come from the text. Instead, I predicted what Milosz would say based off of what he wrote. I gathered that to squash ethnic assimilation, one should end the brainwashing, propaganda, biased teaching, opposite truths (where one country/area teaches an aspect of history completely different from another country/area), and ignorance. Instead, people should become educated about different cultures, and not focus on racial or religious unity. Instead, they should focus on state unity, like Pilsudski believed. One should also judge by merit, like Milosz did when he went to the university (102). Then I created tone for each character (Milosz being rational and Pienkowski being rash, impatient, and rude), and created an argument! Word Count: 373.

Rene Descartes: The Concept of Dualism Essay examples -- Dualism Essays

Rene Descartes' Argument from Divisibility is the argument in which he claims that the mind and the body are two completely different things and thus cannot be identical. His argument is that the body is divisible because it can be physically altered like being cut in half. His belief is that the mind is indivisible because it is not a physical thing. Descartes believed that if two things do not have identical properties then they couldn't be the same. What Descartes was suggesting was that human beings' bodies are separate from their thoughts and that when the body dies the mind still lives, which had undertones of suggesting that there is an afterlife. Descartes called his concept Dualism. The premise that the body is divisible is true because the body is a physical thing. The body has weight, mass, and interacting parts just like a machine such as a watch or an automobile. The premise that the mind is indivisible is not true because it is an assumption that the mind and body are two different things. "It is common knowledge that the brain is the central point of the body where all functions is controlled, mainly being sense perception and thought." (Lawhead, pg 283). The brain is as much a piece of physical matter the same way a rock is. Although much more complex than a rock, a brain and a rock have similar properties because they can be affected by the physical world and are bound by the laws of physics. All thoughts and functions come from the mind, in the sense that the word mind means our consciousness or being. It can be easy to assume that the mind and body are two separate things. Mind and body are one in the same because if the mind were not affected by the physical world, then it would not have to follow the rules of the physical world. If the mind were truly a separate thing from the body, in theory people should be able to have outer body experiences as they please. It cannot be done because the mind is confined to the body and therefore is part of the body. Outer body experiences people have claimed to have are nothing but dreams. When a person suffers trauma and claims to have had an outer body experience what they describe as experiencing is the same description of a dream. Everyone who truly dies never come back. Dead men tell no tales. The mind is a part of the body just like the heart but more dynamic and complex in its nature... ... the mind and body are different. If his idea was true then when a person suffers trauma to the head like in a car accident then that should not affect their mind and the way they think but there are many cases of people being permanently changed after head trauma. Another good example is the many prescription drugs that are out on the market such as Prozac. It is a pill which is a physical thing, like the body but it is proven to have an effect on the mind. According to Descartes the link between mind and body occurred in the pineal gland in the brain through a process called interactionism but that theory does not make sense because the pineal gland is just another part of the physical body. In the end his argument cannot be true because there is no proven link between the mind and body. There is just the physical body and nothing more; nothing less. Dualism is an idea mainly based on assumption and faith. Although it would be nice to know what happens to people after they die, that is something most people would like to wait to find out. Work Cited Lawhead, William F. (2013). The Philosophical Journey, An Interactive Approach, 6th Ed. McGraw-Hill Education. New York .

Key Principles of Management and Leadership

Unit 1 – Key principles of management and leadership Activity 1 a) Though the two terms seem similar on the surface, in reality they are quite different. A great manager does not necessarily make a great leader, and a great leader does not necessarily make a great manager. Management controls or directs people/resources in a group according to principles or values that have already been established. Leadership is setting a new direction or vision for a group that they follow, i. e. : a leader is the spearhead for that new direction.The manager uses a formal, rational method whilst the leader uses passion and stirs emotions. People naturally and willingly follow leaders due to their charisma and personality traits, whereas a manager is obeyed due to the formal authority vested in him/her. As a result, people tend to be more loyal towards leaders rather than managers. Managers supervise employees. They make plans, delegate responsibilities, and coordinate activities. Their goal is to create something that is definable and repeatable. Leaders are focused on bringing about innovation and change for the company.Their primary role is to inspire people and to motivate employees. They are focused on change. They create a sense of vision, hope, and alignment among employees. An organisation cannot thrive without a manager, and it cannot thrive without a leader. Leadership and management must go hand in hand to be successful – both in corporate and casual settings. They are linked, and complimentary to one another. Managers will:Leaders will: AdministrateInnovate MaintainDevelop Focus on systems and/or structuresFocus on people Rely on their controlInspire trust in people Hold short range viewsHave a longer range perspectiveAsk ‘how’ and ‘when’Ask ‘what’ and ‘why’ Keep an eye on the bottom lineKeep an eye on the horizon ImitateOriginate Accept the status quoChallenge it Be a classic good soldierBe his/her own person Accept realityInvestigate it b) Management encompasses 5 functions which are planning, organising, staffing, directing and controlling. Planning – Planning gives management the ability to logically come up with different strategies to make sure that the project ends in success. The term for generating plans of action can be for immediate, short term, medium term and long term periods.If management does not implement a plan the only plan that he can guarantee is a poor performance. Organising – In order to make sure that the plan is a success management have to make sure things within the company and the plan are properly organised. This is where management can divide, coordinate and control the task and information within the organisation. Assigning work and granting authority are 2 important elements of organising. Staffing – Now that the structure is properly put together, management needs to have employee's to carry out the plan. This is also known as human resource management.In this concept management will be devoted to properly acquiring, training, appraising, and compensating their employee's. Employees are what give a company a competitive edge. Management must ensure that the right number of and kind of employees are placed at the right places and at the right time when the organisation is in need of them. Directing – This is the ability to get employee's to achieve the goals of the company in the most effective and optimal way. Leading, motivating, communication and coordination are the elements that come under directing.Directing is about guiding and leading the people in an organisation. Controlling – This is the process that ensures whether the resources are obtained and used efficiently in achieving the organisational objectives. This function will be the last task that management will do. This will allow the ability to check the performance of the employee's to make sure it correlates with the input (plan) and output (performance). For this reason, that is why controlling function of management is closely linked with the planning function. ) It is the requirement of a team leader to achieve objectives set by management for a team. However, since the team leader cannot meet these objectives on their own, it will be required for the team leader to lead or manage a team to achieve success using the skills of the team. The team’s objectives will be those of the team leader. The team will consist of a number of individuals each working to achieve their own objectives, based on each individual’s particular skills, knowledge and expertise. This breaking down into specific tasks will contribute to the overall achievement of the objectives of the team.With this in mind a team leader must know their staff, but it is equally important that the staff know the team leader. A leader must know how to build and nurture such a team. A good leader knows when to be a leader and when to be a follower. Good leaders are good followers when that's what is needed. Other skills that the team leader will need to possess are: Integrity. Having strong internal guiding principles that one does not compromise. It means treating others as you would wish to be treated. Integrity promotes trust, and not much is accomplished without trust.Leading by example. Innovation and vision. Welcoming new tasks and new ways of doing things. Having a clear idea where his or her organisation and/or unit are going in the long term. Communication. Leaders need to learn to be proficient in both the communication that informs and seeks out information and the communication that connects interpersonally with others. Being able to listen well, explain things clearly, ask questions and be aware of what people really think and feel (not what they may say). Relationships.A leader who likes dealing with people issues, who can initiate and deepen relationships with others, has a great leadership ad vantage. This is a leader who can build a team and achieve impressive results. This can help with the ability to motivate others. Getting people to do things because they want to and not because they are told to. Persuasion. The ability to influence others and cause them to move in a particular direction is a highly important skill in leadership. A leaders ability to be persuasive is directly related to how much people trust you and how good your communication and relationships are.Adaptability. Adaptability and flexibility in not being bound by a plan are important success factors. A leader must move easily from one set of circumstances (the plan) to the next (the plan is not going as expected) and take them all in stride, even when the circumstances are unexpected. A good leader has to embrace change and see it as opportunity. Coaching and self-development. Developing others is an important role for a leader. Encouraging others to expand their capabilities and take on additional a ssignments is part of a leader’s responsibility.Leaders who feel threatened by the capabilities of others are generally challenged in this area. This coincides with being interested in what people think and feel. Self-development and expanding one’s own capabilities inspires trust and respect from the team which also goes hand in hand in developing others. Decision-making. A leader must be able to wade through information, comprehend what’s relevant, make a well-considered decision, and take action based on that decision. Making decisions too quickly or too slowly will impede leadership effectiveness. Planning.Planning involves making certain assumptions about the future and taking actions in the present to positively influence that future. Planning means to focus more strategically. Although important for guidance and focus, plans are rarely rigid. d) My job as a Senior Support Worker is to provide support to the Registered Manager and lead a small team of supp ort staff in the day to day running of the unit in line with the company’s objectives. I am responsible for ensuring all Service Users who reside at the unit receive high quality, person centred support. I provide support, coaching and mentoring to team members.I am responsible for preparing, maintaining and supporting team members in the updating of care plans. I ensure good working practices are established and maintained. I have to observe a proactive approach to achieving a positive, engaging, promotional and relationship building role with Local Authorities and all other stakeholders. e) * I give support, educate and manage the staff team on a day to day basis and through bi-monthly supervision. * I am responsible for the deployment and control of appointments on a day to day basis, plus the allocation of certain appointments to specific team members. I support the running of the home to achieve real, individualised care packages for the Service Users. * I promote effect ive team working, to maintain good communications systems, including hand over’s, log books, supervision and staff meetings. * I assist the manager in identifying training and development needs for the staff team and to help facilitate these needs. * I review, monitor and fulfil health and safety responsibilities to ensure a safe working environment for yourself, colleagues and the Service Users. I support and maintain effective working relationships with all other staff and to promote good relationships with local residents and the general community. * I have a positive, hardworking attitude and remain committed to the ethos of Reed Care Homes Ltd. * I provide a positive working role model for other colleagues and Service Users, with reference at all times to the company’s equal opportunities policy and the recognition of each person unique racial, cultural and religious needs. * I assist the Registered Manager in the recruitment of new team members and complete induc tions. I provide cover for the Registered Manager in their absence. * I maintain professional knowledge and skills through training and a commitment to continuous professional development. f) In 1997 John Adair developed a model of leadership training based on three overlapping circles that are involved in any leadership situation. If you look closely at matters involving leadership, there are always three elements or variables: * the leader – qualities of personality and character * the situation – partly constant, partly varying the group – the followers: their needs and values. There are three areas of overlapping need which are centrally important which are related to task, group maintenance and the individual. Task – The reason a group of people come together to perform a task is because the task is too big for one person. A range of knowledge and skills are required and these will not be found in one person. Group maintenance – Many of the fo rmal or informal rules and procedures of the group are designed to promote unity and to maintain cohesiveness at all costs.There is a feeling that good relationships are essential towards a shared goal. This need to create and promote group cohesiveness is called group maintenance. Individual – Individuals bring into groups their own needs, for eg, recognition; a sense of fulfilment, status, and what Adair terms as the deeper needs to give to and receive from other people in a working situation. Adair believes that these individual needs are more profound than we sometimes realise. These needs may attract us or repel us from any given group.The three areas of need overlap and influence one another. If the common task is achieved, then that tends to build the team and to satisfy personal human needs in the individual. If there is a lack of cohesiveness in the team circle, a failure of team maintenance, then clearly performance in the task area will be impaired and the satisfac tion of individual members reduced. In order to achieve the common task and to maintain teamwork, certain functions have to be performed. Adair's three circles model emphasises the importance of distinguishing the individual from the group.It is fundamental that each of the circles must always be seen in relation to the other two. A leader must always be aware of what is happening in relation to the team in terms of the three circles. In 1993 Charles Handy pointed out that it is unlikely that there will ever be a situation where there is a perfect match between the need of the individual, the group and the task. The leader's job is to be aware of the tension and to manage it. A leader must maintain some distance, as they are responsible and accountable for: * Achievement of the common task Ensuring the group work as a team * Facilitating the development of the individuals Leaders need to interact with others whose support they need in order to accomplish goals. To gain their support , leaders must be able to understand and motivate them. To understand and motivate people, leaders must know human nature. Human nature is the common qualities of all human beings. People behave according to certain principles of human nature. Human needs are an important part of human nature and leaders must understand these needs because they can be powerful motivators.In 1970 Maslow felt that human needs were arranged in a hierarchical order and that the basic needs must be met before the higher order needs in the form of 5 levels: 5. Self-actualization — knows exactly who you are, where you are going, and what you want to accomplish. A state of well-being. 4. Esteem — feeling of moving up in world, recognition, few doubts about self. 3. Belongingness and love — belong to a group, close friends to confide with. 2. Safety — feels free from immediate danger. 1. Physiological — food, water, shelter, sex.Maslow deemed that people want and are foreve r striving to meet various goals. Because the lower level needs are more immediate and urgent, then they come into play as the source and direction of a person's goal if they are not satisfied. A need higher in the hierarchy will become a motive of behaviour as long as the needs below it have been satisfied. Unsatisfied lower needs will dominate unsatisfied higher needs and must be satisfied before the person can climb up the hierarchy. Leaders knowing where a person is located on the pyramid will aid in determining effective motivators.Almost no one stays in one particular hierarchy for an extended period. We constantly strive to move up, while at the same time various forces outside our control try to push us down. The goal as a leader is to help people obtain the skills and knowledge that will push them up the hierarchy on a more permanent basis. People who have their basic needs met become much better workers as they are able to concentrate on fulfilling the visions put forth to them, rather than consistently struggling to make ends meet.

Kotler Mkting Management Chapter 13

Designing and Managing Services Discussion Questions 1. How do we define and classify services? 2. How do services differ from goods? 3. How can we achieve excellence in marketing services ? 4. How can we improve service quality? 5. How can goods marketers improve customer service? Slide 2 of 29 The Nature of Services 2008 – 2018 Loss of 1. 2 million jobs 2008 – 2018 Gain of 14. 6 million jobs Slide 3 of 29 Service An act or performance one party can offer to another that is mostly intangible and does not result in the ownership of anything. Slide 4 of 29 Categories of Service Mix Mix of goods & services Pure Tangible Good Hybrid Pure ServiceSoap Cell phone Babysitting Slide 5 of 29 Service Characteristics Intangibility Variability Perishability Empty seats Inseparability Slide 6 of 29 Intangibility Create tangible elements †¢ Place †¢ People †¢ Equipment †¢ Communication material †¢ Symbols †¢ Price Slide 7 of 29 Inseparability Work Faster Add More Service Providers Work with Larger Groups Slide 8 of 29 Variability Offer Guarantees Monitor Satisfaction Good Hiring and Training Slide 9 of 29 Overnight Hotel Stay Blueprint Slide 10 of 29 Perishability Empty seats Nonpeak Demand Complementary Services Reservation Systems Differential Pricing Slide 11 of 29 New Services RealitiesCustomer Empowerment Satisfying Employees Customer Co-production Slide 12 of 29 Root Cause of Customer Failure Slide 13 of 29 What Customers Want from Providers Knowledgeable employees Address needs on first contact Treat me like a valued customer 65% 64% 62% 54% 49% 49% 45% 43% 38% Demonstrates desire to meet my needs Can quickly access information Good value for the money Courteous employees Is a company/brand I can trust Treats me fairly Provides relevant/personalized service 0% 10% 20% 30% 31% 40% 50% 60% 70% Slide 14 of 29 Determinants of Service Quality Reliability Tangibles Responsive Empathy Assurance Slide 15 of 29

How to Trace American Indian Roots in Your Ancestry

How to Trace American Indian Roots in Your Ancestry Whether you want to become an enrolled member of a federally recognized tribe, verify a family tradition that you descended from an American Indian, or just want to learn more about your roots, researching your Native American family tree beings just like any other genealogy research - with yourself. Start Your Climb Up the Family Tree Unless you have a large collection of facts on your Indian ancestor, including names, dates, and tribe, it is usually not helpful to begin your search in Indian records. Learn everything that you can about your parents, grandparents, and more distant ancestors, including ancestral names; dates of birth, marriages, and death; and the places where your ancestors were born, married, and died. You can start by constructing your family tree. Track Down the Tribe During the initial phase of your research, the goal, especially for tribal membership purposes, is to establish and document the relationships of Indian ancestors and to identify the Indian tribe with which your ancestor may have been affiliated. If youre having trouble finding clues to your ancestors tribal affiliation, study the localities in which your Indian ancestors were born and lived. Comparing this with Indian tribes that historically resided in or currently live in those geographical areas may help you to narrow down the tribal possibilities. The Tribal Leaders Directory published by the U.S. Bureau of Indian Affairs lists all 566 federally recognized American Indian Tribes and Alaska Natives in a PDF document. Alternatively, you can access this same information through an easy-to-browse database of Federal and State Recognized American Indian Tribes, from the National Conference of State Legislators. John R. Swantons, The Indian Tribes of North America, is another excellen t source of information on more than 600 tribes, sub-tribes, and bands. Learn Background on Each Tribe Once youve narrowed your search to a tribe or tribes, it is time to do some reading on tribal history. This will not only help you understand the traditions and culture of the tribe in question but also evaluate your family stories and legends against historical facts. More general information on the history of Native American tribes can be found online, while more in-depth tribal histories have been published in book form. For the most historically accurate works, look for tribal histories published by University Press. Research Using the National Archives Once youve identified the tribal affiliation of your Native American ancestors, it is time to begin research in records about American Indians. Because the U.S. federal government interacted frequently with the Native American tribes and nations during the settlement of the United States, many useful records are available in repositories such as the National Archives. The Native American collection at the National Archives includes many of the records created by branches of the Bureau of Indian Affairs, including annual tribal census rolls, lists relating to Indian removal, school records, estate records, and claims and allotment records. Any American Indian who fought with federal troops may have a record of veterans benefits or bounty land. For more information on the specific records held by the National Archives, visit their Native American Genealogy guide or check out Guide to Records in the National Archives of the United States Relating to American Indians, compiled by archivi st Edward E. Hill. If you want to do your research in person, most of the main tribal records are stored at the National Archives Southwest Region in Fort Worth, Texas. Even more accessible, some of the most popular of these records have been digitized by NARA and placed online for easy searching and viewing in the National Archives Catalog. Online Native American records at NARA include: Index to the Final (Dawes) Rolls of the Five Civilized TribesIndex to Applications Submitted for the Eastern Cherokee Roll of 1909 (Guion-Miller Roll)Wallace Roll of Cherokee Freedmen in Indian Territory, 1890Kern-Clifton Roll of Cherokee Freedmen, January 16, 18671896 Citizenship Applications Bureau of Indian Affairs If your ancestors had land in trust or went through probate, the BIA field offices in selected areas throughout the United States may have some records concerning Indian ancestry. However, the BIA field offices do not maintain current or historical records of all individuals who possess some degree of Indian blood. The records the BIA holds are current rather than historic tribal membership enrollment lists. These lists (commonly called rolls) do not have supporting documentation (such as birth certificates) for each tribal member listed. The BIA created these rolls while the BIA maintained tribal membership rolls.

Famous Books Rejected Multiple Times

Famous Books Rejected Multiple Times Famous Books Rejected Multiple Times Famous Books Rejected Multiple Times By Maeve Maddox Commenting on That First Page, a reader remarks: Then there is the story of Orwells novel being rejected by American publishers because American readers dont like animal stories! Publishers and agents alike have turned down books that finally made it into print and immortality. Two books devoted to the subject give details of now embarrassing reasons given for turning down writers who have become household names: Pushcarts Complete Rotten Reviews (1998), Edited by Bill Henderson and Andre Bernard. (Youre welcome to Le Carrà ©; he hasnt got any future.) Rejections of the Written Famous (2003) by Joyce Spizer   (Tony Hillerman’s agent told him, Get rid of the Indian stuff') Here, with the number of times the book was turned down, are some examples to give you courage next time you receive a rejection letter. (Note: the figures are taken from websites and not directly from the books.) Auntie Mame, Patrick Dennis (15) Carrie, Stephen Kng (30) Chicken Soup for the Soul, Jack Canfeld and Mark Victor Hansen (140) Diary of Anne Frank (16) Dr. Seuss books (15) Dubliners, James Joyce (22) Dune, Frank Herbert (23) Gone with the Wind, Margaret Mitchell (38) Harry Potter book one, J. K. Rowling (9) Jonathan Livingston Seagull, Richard Bach (18) Kon-Tiki, Thor Heyerdahl (20) M*A*S*H, Richard Hooker (17) The Peter Principle, Laurence Peter (16) The Prncess Diaries, Meg Cabot (17) Watership Down, Richard Adams (26) A Wrinkle in Time, Madeleine LEngle, (26) Want to improve your English in five minutes a day? Get a subscription and start receiving our writing tips and exercises daily! Keep learning! Browse the Freelance Writing category, check our popular posts, or choose a related post below:Arrive To vs. Arrive AtWork of Art Titles30 Nautical Expressions

Anti-Semitism in Indonesia Research Paper Example | Topics and Well Written Essays - 2500 words

Anti-Semitism in Indonesia - Research Paper Example In most Islamic countries, the anti-Semitic attitudes felt can be alluded to some underlying cause, but in Indonesia, the cause is just because of the country’s affiliation with Islam and the general dissatisfaction in the country. This paper will trace the history of anti-Semitism in Indonesia; give the relationship of the anti-Semitism with Islam and the factors that have contributed to the discrimination of minorities in the country. History of Jews in Indonesia According to Hadler (2004), after the discovery of raw materials and other resources in the 17th century by the Dutch, the development of the island was mainly helped by the Dutch Jews present then. Some of the earliest history indicates that the first Jewish settlement was first developed in the Sunda Island as early as 1850, and in that period, most of the Jews in the country were either of Dutch or German descent. These Jews lived primarily in Jakarta, Indonesia, and in that period, the first efforts were done to organize the Indonesian Jews into one community. However, these efforts failed, and the few families that lived there remained scattered. Later, in the early 1900s, arrivals of Jews from other countries like the Netherlands led to the formation of different Jewish centers in the country. As early as 1921, it is estimated that as many as 2,000 Jews lived in the main Jewish settlement or congregation in Surabaya. Most of these were originally the Baghdadi Jews who moved into the country. In these settlements, the Jews in then Indonesia were mainly traders or operated financial institutions in the country. After the Nazi scourge in the 1930s, more Jews arrived in Indonesia to escape Hitler’s war, but in the late 193os, the arrival of the Japanese

Open and Closed Source Systems Essay Example | Topics and Well Written Essays - 250 words

Open and Closed Source Systems - Essay Example Under each category there are many items / applications, for example, the application software include: Mozilla Firefox – a web browser, OpenOffice – an office suit, Eclipse – an integrated development environment, 7-zip – a file archiver or compressor etc. The operating systems include: the Linux, Android – a mobile OS, FreeBSD etc. Closed source software also known as proprietary software is computer software which is only available without source code and licensed under limited legal right as per provided by the copyright owner. The buyer of the propriety software is permitted to use the software having restrictions on modifications, redistribution, update / upgrade or reverse engineering and it is typically owned by a single organization. In other words, the proprietary software is the property of the owner / developer / publisher that cannot be copied or modified, with an appropriate price and need to comply the license agreement (National Taiwan University, 1991). There are several examples of Operating Systems including Microsoft Windows 7, Microsoft Server 2000, and Microsoft XP